by Lynn Ruby | Business Growth, Email, Marketing Content
Key Takeaways: Email marketing volume exploded in 2020 and is only expected to increase into 2021 and beyond. Subscriber expectations have changed forever. If you’re not clear and concise, your subscribers will likely go elsewhere. Consumers changed brands at...
by Lynn Ruby | Reputation Management
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly...
by Lynn Ruby | Marketing Content, Reputation Management
A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce...
by Lynn Ruby | Business Growth, Marketing Content
Listings are an online summary of essential information for your business that serve as a powerful tool to help customers find you online and in real life. Here’s what you need to know: NAP+W No, we didn’t fall asleep on the keyboard. NAP+W is the acronym that...
